Our Client are a global, reputable CRO experiencing a period of vast organic growth through the acquisition of new contracts. To manage the growth, our client are looking to expand their highly experienced team with the addition of a dynamic Readiness leader to assist in the delivery of all operational aspects of client projects. This is a high exposure role with great long term global prospects and growth opportunities.
All assigned Readiness projects:
Works closely with the Client Project Managers, TMF managers and Archiving Manager as appropriate to ensure that client needs are being met
Planning, co-ordination, review and update of processes and associated documentation for all assigned project
Ensuring projects are adequately resourced, work is allocated, tracked and QC’d
Tracking of KPIs (run rates, forecasting and other metrics) for projects to ensure that all tasks are completed to agreed timelines, quality and within budget
Provide regular updates/reports on work and progress to client, Client Project Manager and Head of TMF Readiness
Review and approve project timesheet data for invoices
Work with Business Development and Contracts to update contracts and work schedules as required
Ensures that all Readiness projects are optimally and cost effectively resourced
Responsible for ensuring compliance with client and company Standard Operating Procedures (SOPs).
To take on a Subject Matter Expert (SME) role in an area of knowledge dependent upon departmental needs.
Train, coach and mentor designated Readiness team members
Provide input for continuous improvement to Readiness processes, including feedback from Project Lessons Learnt
Contribute to functional objectives as required and take on the planning and/or delivery of associated projects
Assisting in the writing and review of relevant Quality Processes and SOPs
Representation and attendance as required at regular department meetings and client meetings
Line Management (as and when required)
Line management responsibility for developing and expanding team in line with departmental business plan
Responsible for authorizing and tracking absence (leave, sickness etc.) and conducting annual performance reviews
Working in conjunction with Readiness on training and personal development plans for all team members (including ongoing training, review and assessment of Core Competencies and promotion)
Keep staff motivated and the operations process flowing continuously
Participation in departmental recruitment when required and co-ordination of new hire induction plans, staff training programs and records
The Ideal candidate will have Exposure to:
Complete understanding of the clinical development process including knowledge of relevant and appropriate guidelines and regulations both nationally and internationally.
Strong Clinical Trial Administration Skills
Proven supervisory or line management experience
Proven training, coaching and mentoring ability
Strong interpersonal skills
Ability to anticipate & manage client expectations
Ability to communicate well in a presentation/meeting
Intermediate/Advanced Microsoft Word, Excel, PowerPoint and Outlook skills
Problem solving and decision making skills
Proven organisational and communication skills
Flexible, proactive, diligent and self-motivated approach to work
If you are interested in being an integral member of a growing, global team, we are looking to hear from you.