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Data Support Analyst - England

Technology IS/IT - Digital & Marketing
Ref: 1104 Date Posted: Friday 04 Jan 2019
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Data Support Analyst

Entrust People are supporting a Global Pharma Company with a great opportunity to join their expanding Sales & Marketing Hub on a rolling 12-month contract. 

This is a brand-new role where you will provide essential operational support in the automation and standardisation of activities across their UK Hub.  You will be working within a small team of analysts to support the efficient running of their Business Analytics and Data Insights function.

You will be heavily involved in the maintenance of the company’s CRM system which will help achieve improved customer experience and business outcomes.  Experience in working within a Commercial Business environment is therefore essential.

Key aspects of this role are:

  • To provide CRM system support through Data loads
  • To provide support to Sales Reps through setting up and updating training videos
  •  To advise on and support the sales targeting process
  • To manage, maintain and validate data sources both internally and externally and the matching up of customer data
  • To produce and administrate monthly GDPR letters to customers
  • All other ad-hoc activities as requested

You will have the following:

  • Excellent planning and organisational skills
  • Very strong attention to detail
  • Strong team player
  • Undergraduate/Bachelor’s Degree or Equivalent Work Experience
  • Previous use of CRM systems
  • Experience working in a commercial space
  • The ability to prioritise
  • Strong proficiency in IT (i.e. MS Word, Excel & PowerPoint)

The following are desirable but not essential:

  • Previous experience in the use of Veeva
  • Familiarity with the NHS

If you are interested in discussing things further, then please contact me on lynsey@entrustpeople.co.uk